Parcel contents
1. Documents
Documents are non-commercial papers that may not require customs clearance when transported outside the EU. Standard documents include:
- Annual reports
- Forms
- Checks
- Catalogs
- Cash vouchers
- Computer printouts
- Deeds
- Diplomatic mail
- General business documents
- Invoices
- Technical manuals
- Manuscripts
- Newspapers
- Leaflet
- Passports
- Personal mail
- Photographs as part of business reports
- Plans and drawings
In some countries, the classification of materials as documents may vary. If you have any uncertainties, please contact us, and we will be happy to advise you regarding your specific shipment. The following materials fall under this category:
- Advertising brochures and leaflets
- Blank airline tickets
- Schematic drawings
- Non-advertising brochures
- Business cards
- Credit cards
- Tags
- Magazines
- Periodicals
- Journals
- Photographs
- Price lists
- Shipping schedules
- Slides
2. Goods
Goods include all other materials with some value. It can be clothing, a ballpoint pen, grain crops, or manufacturing machinery. When shipping goods outside the EU or from countries outside the EU to us, customs clearance is always required. Regardless of the value of the goods or customs fees, the customs process must always be followed.
There are also certain types of goods that cannot be commonly transported or require special conditions. If you need to transport goods from the list of prohibited items, please contact us, and we will try to find suitable special transportation solutions, provided it is not illegal material.
Prohibited Goods - The following items are not allowed to be transported in a standard shipment:
- Counterfeit goods
- Live animals
- Money
- Coins
- Precious metals and gemstones
- Weapons (including imitation firearms), explosives and ammunition
- Human remains
- Pornographic materials
- Narcotics and drugs
- Perishable goods
- Hazardous waste
- Dead or preserved animals
Dangerous Goods (DG)
Transporting dangerous goods requires compliance with special conditions depending on the specific type and quantity. We are able to transport dangerous goods and we are ready to help and advise you on how to properly pack and label a shipment with dangerous goods to ensure smooth delivery. Dangerous goods may include, for example:
- Food flavorings and chemicals
- Perfumes
- Lithium batteries
- Biological substances, Category B (UN3373)
- Dry ice
- Radioactive materials
- Genetically modified (micro)organisms
- Paints, lighters, aerosols
- Gas cylinders
- Magnetic materials
- Sources, generators